Terms of Service

Last updated: September 10, 2026

These terms are the agreement between you and Breda, Inc. (DBA BredaBeds) when you use bredabeds.com or buy from us. We have written them in plain English because terms you cannot read are not much use to anyone.

Our Policies page carries the detail on warranty, shipping, delivery and returns, and our Privacy Policy covers your personal information. Both are part of this agreement.

On This Page:

Use these quick links to navigate to specific sections:

The short version

This summary is not a substitute for the terms below, but these are the points that catch people out:

• You have 72 hours from the order timestamp on your confirmation email to change or cancel for a full refund.
• At 72 hours your order is released to production. Cancelling after that costs a 20% restocking fee — plus return shipping if it has already shipped.
• Our beds are DIY kits. Assembly and installation are not included, and are your responsibility.
• Inspect your delivery before you sign for it and note any damage on the receipt. Hidden damage must be reported in writing within 7 calendar days of the delivery date on the carrier's proof of delivery.
• Disputes are settled by binding arbitration in Idaho, individually — not in court and not as a class action.

Accepting these terms

By browsing bredabeds.com, creating an account or placing an order, you agree to these terms. If you do not agree with them, please do not use the site.

These terms include, by reference, our Policies page and our Privacy Policy. Where a specific written agreement between you and us says something different, that agreement wins.

Who can order

• You must be at least 18 and able to enter into a binding contract.
• We ship to the continental United States. We do not ship to Alaska or Hawaii. Other destinations only by written quote — contact us before ordering.
• Orders are for your own use, not for resale, unless we have agreed a dealer arrangement with you in writing.

This site is aimed at customers in the United States. If you use it from elsewhere, you do so on your own initiative and are responsible for complying with your local laws.

Products & pricing

We try hard to describe our products accurately, but we cannot promise every description, dimension or image is perfect. Wood grain, finish and colour vary between production runs, and screens render colour differently — order a colour sample if an exact match matters to you.

• Dimensions are nominal — allow a tolerance of ±¼ inch.
• Prices are in US dollars and can change at any time before you order.
• Sales tax is calculated at checkout based on your delivery address.
• Availability and lead times change. See the estimated delivery information shown at checkout for current timing.
• Promotions may have their own conditions and end dates, and cannot be combined unless we say so.

Orders & payment

Placing an order is an offer to buy. The contract forms when we accept it — normally when we send your order confirmation. We may decline an order, for example where we suspect fraud, cannot verify the delivery address, or cannot deliver to your location.

• You confirm that the payment method you use is yours and that the details you give us are accurate.
• Payment is taken through our payment processor.
• If a delivery surcharge applies to a remote address and was not collected at checkout, we will contact you to approve it before shipping.

Changes & cancellations

Every bed is built to the size, colour and options you chose, so once it is in production it cannot simply go back on a shelf. That is why the timing matters.

We may also cancel an order and refund you if we cannot fulfil it. Refunds go to your original payment method. If the processor or your bank cannot accept it — a canceled card, or a refund outside the processor's time window — we will arrange another method with you.

Full detail is on our Return Policy. If you are unsure where your order stands, ask us — we would far rather have the conversation early.

Shipping & delivery

Our Shipping Policy and Delivery Information are the full statement. In summary:

• We ship to the continental United States, with free or flat-rate shipping. We do not ship to Alaska or Hawaii. Other destinations only by written quote. Addresses the freight carrier classifies as limited-access or island delivery carry a surcharge, which we quote and you approve before shipping.
• Delivery timing is an estimate, not a guarantee. We are not liable for carrier delays outside our control.
• You are responsible for giving us an accurate address and for making sure the delivery site is accessible — road width, weight limits and overhead clearance all matter for a freight truck.
• Someone 18 or older must be there to receive and sign for the delivery.

Returns & warranty

Our Limited Warranty and Return Policy govern returns and warranty claims. It is a limited warranty. In summary, we warrant to the original purchaser:

• Ten years on mechanical hardware — the frame, pivots, brackets and leg assembly. Springs and gas pistons are wear items and are not covered;
• One year on wood parts;
• Ninety days on electronics such as light kits.

Warranty periods run from the date of purchase. We will repair or replace defective parts at our discretion; the warranty does not cover shipping or labour costs, or damage from improper assembly, misuse, neglect or normal wear. It is non-transferable.

Making a claim starts with contacting us — by phone, email or live chat when it is available.

Assembly & safety

• You are responsible for assembling and installing the product following the instructions we supply, including anchoring it as directed.
• Our assembly video and instructions page show a typical installation of one model. Your model, options and wall construction may differ, and the printed instructions are updated more often than the video. Always follow the printed instructions packed with your bed; where they differ from the video, the printed instructions control.
• We cannot see your room. You are responsible for confirming your wall will take the anchors the instructions specify, your floor is reasonably level, and you have the ceiling clearance our ceiling clearance calculator shows. Metal studs, masonry or plaster-and-lath walls may need different anchors — ask us before you start.
• We are not responsible for damage to your home, floors, walls or possessions that occurs during your assembly.
• If you are not confident doing it yourself, hire a qualified handyman or contractor. We are not responsible for work done by third parties you engage.
• Our warranty assumes proper installation. Damage or injury caused by incorrect assembly, modification or failure to anchor the unit is not covered.

Your account

You do not need an account to buy from us, but if you create one you are responsible for keeping your password confidential and for activity that happens under it. Tell us promptly if you think someone else has access.

We may suspend or close an account that is being used to break these terms. You can ask us to close your account at any time.

Reviews & your content

We would love you to review what you bought and share photos of it in your space. When you post a review, comment or photo:

• You keep ownership of what you post.
• You give us a non-exclusive, royalty-free licence to use, display and reproduce it in connection with our products and marketing, including on this site and our social channels.
• You confirm it is your own work, that it is honest, and that you have permission from anyone identifiable in a photo.
• Please keep it civil and lawful — no abuse, no false claims, no other people's copyrighted material.

We may decline to publish or may remove content that breaks these rules, but we do not edit reviews to make them more flattering, and we do not remove a review just because it is negative.

Our content & trademarks

The text, photography, video, designs, software and layout on this site belong to us or our licensors and are protected by copyright and trademark law. "BredaBeds" and our logos are our trademarks.

You are welcome to view, download and print pages for your own personal, non-commercial use — for example, printing the assembly instructions or saving a product page to show a contractor. You may not copy, republish, sell, systematically scrape, or use our content on another site or in another product without our written permission.

If you believe something on this site infringes your copyright, email [email protected] with enough detail to identify the work and where it appears, and we will look into it.

Acceptable use

Please do not:

• use the site for anything unlawful, or in a way that damages, disables or overloads it;
• scrape or harvest data or email addresses from the site by automated means;
• send unsolicited advertising to us or to other users;
• try to access areas, accounts or systems you are not authorised to reach;
• upload anything containing malware, or attempt to probe or test our security without our written permission.

Found a genuine security problem? Please tell us at [email protected] before disclosing it publicly. We will take it seriously.

Disclaimers & liability

The website

We work hard to keep this site accurate and available, but we provide it "as is" and "as available". We do not warrant that it will be uninterrupted, error-free, or that the information on it is complete or current. Links to other companies' sites are provided for convenience; we do not control them and are not responsible for their content.

Our products

Limitation of liability

Indemnification

You agree to defend and indemnify us and our officers, directors, employees and suppliers against claims, liabilities and reasonable legal costs arising from your breach of these terms.

Governing law & disputes

Talk to us first. Most problems are solved with a phone call. Please contact us before starting any formal process — we would like the chance to put it right.

These terms are governed by the laws of the State of Idaho, USA, without regard to its conflict-of-law rules.

General terms

• Changes. We may update these terms. The "last updated" date at the top shows the current version, and the terms in force when you place an order are the ones that apply to that order.
• Severability. If any provision is found unenforceable, it is modified to the minimum extent needed to make it enforceable, and the rest stands.
• No waiver. If we do not enforce a provision on one occasion, we have not given up the right to enforce it later.
• Assignment. You may not transfer your rights under these terms without our consent. We may transfer ours as part of a sale or reorganisation of the business.
• Entire agreement. These terms, together with our Policies and Privacy Policy, are the whole agreement between us about the site and your order.
• Force majeure. We are not liable for delays or failures caused by events outside our reasonable control.

Contact us

Questions about these terms, or about an order? We are happy to talk it through.

See also our Policies, Privacy Policy and accessibility statement.